Privacy Policy

At Poseidon Sales Store (“we”, “us”, or “our”), operating through surfwingpro.com, we are committed to protecting your privacy as you pursue your water sports adventures. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our premium water sports equipment from brands like STARBOARD, NAISH, and GOFOIL.

1. Information We Collect

We collect information to provide better services to all our water sports enthusiasts:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, phone number, and payment information (processed securely through our PCI-compliant system).
• Order Information: Details about the products you purchase (such as FOIL BOARDS or LONGBOARDS) and your order history.
• Technical Information: IP address, browser type, device information, and website usage data through cookies.
• Communication Data: Records of your communications with our customer service team.

2. How We Use Your Information

Your information helps us deliver the seamless experience you expect when shopping for high-performance water sports gear:

• Process transactions for products like our STARBOARD collections or NAISH foil kits
• Provide customer support for your purchases
• Improve our website and product offerings based on user behavior
• Send order confirmations and shipping notifications
• Prevent fraud and enhance security (using 256-bit SSL encryption)
• With consent, send marketing communications about new products like KT FOIL BOARDS or special offers

3. Data Sharing and Disclosure

We value your trust when you shop for premium brands like ARMSTRONG or JIMMY LEWIS FOIL BOARDS:

• Service Providers: We share information with trusted partners who assist with payment processing (Visa, MasterCard, PayPal), shipping, and website operations.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: In case of merger or acquisition, customer information may be transferred.
• Never Sold: We do not sell your personal information to third parties.

4. Data Storage and Security

We protect your data with the same care we put into selecting our premium water sports equipment:

• All transactions are protected with 256-bit SSL encryption
• We are PCI DSS compliant for payment security
• Sensitive payment information is not stored on our servers
• Regular security audits and monitoring
• Data is stored on secure servers with limited access

5. Your Rights and Choices

As a valued customer of Poseidon Sales Store, you have rights regarding your information:

• Access: Request a copy of your personal data we hold
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Request limitation on how we use your data

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your shopping experience:

• Essential Cookies: Necessary for website functionality and secure checkout
• Analytics Cookies: Help us understand how customers use our site to improve it
• Marketing Cookies: Used with consent to show relevant ads for products like FOIL KITS or LIFT equipment

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve customers globally (excluding certain Asian regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy occasionally. The “Last Updated” date at the top indicates when revisions were made. We encourage you to review this policy periodically.